Delete your NiNav account or data

NiNav by Design Blues

You can delete your whole NiNav account, or only your data and keep the account. Both can be done in the app, and you can also ask us by email.

Delete your account

In the app

1. Open NiNav and go to Settings.
2. Tap your name at the top to open Account, then tap Delete account.
3. Confirm it is you: choose your Google account again, or open the link we email you, on the same phone.
4. Your account is deleted straight away.

By email (for example, if you no longer have the app)

1. From the email address you sign in to NiNav with, write to ninav.support@gmail.com with the subject "Delete my NiNav account".
2. We confirm it is your account, delete it within 30 days, and reply when it is done.

What is deleted:

• Your NiNav account: name, email address and account ID.
• Everything synced to our server: your items, places, dates, notes, details and the names of attached files. Nothing is kept after deletion.

What is not deleted:

• Items on your phone. They stay, and you can carry on using NiNav without an account. To remove them too, use Delete all my data (below) or uninstall NiNav.
• Files in your own Google Drive. They are yours; delete the NiNav folder in your Drive if you no longer want them.
• Purchase records. Google Play and RevenueCat keep records of purchases as the law and their policies require. Deleting your account does not cancel a subscription: cancel it in Google Play.

Delete your data but keep your account

Everything

1. Open NiNav and go to Settings.
2. Under Your data, tap Delete all my data, then Delete everything.

This removes every item, reminder, place and photo from your phone. If you use sync, it also removes them from your NiNav account on our server and from your other phones, straight away. Your account stays, empty.

One item

Open the item and delete it. If you use sync, it is removed from your account and your other phones too.

By email

Write to ninav.support@gmail.com from your account's email address with the subject "Delete my NiNav data". We delete the synced copy within 30 days and keep your account.

What is kept: your account (name, email address, account ID) until you delete it. When an item is deleted, our server keeps only a random ID and the time it was deleted, with none of its contents, so your other phones know to remove it too.